Tesco Mobile Device Help

Tesco mobile limited is authorised and regulated by the financial conduct authority for its credit offering under registration number 723698.

Tesco mobile device help.

Insert your sim back in and see what happens. All devices excluding apple come with our 24 month tesco mobile warranty. Manage your account with my tesco mobile. Apple devices bought before 31st december 2019 come with a warranty for 24 months.

If your device doesn t have a removable battery you will find it at the bottom of the device or on the sim tray. You can confirm our. Visit our help support page to find out how we can assist with a range of issues and queries. You can find this either by dialling 06 on your phone in the same way you would dial a phone number or under the battery.

T tesco mobile we re here to help. These settings ensure that you are able to use your data and send receive mms picture messages with your new phone. If the sim card doesn t work in another phone the problem is likely to be with the sim card. Please ensure that you package your device securely before dpd come to collect it.

Please insert your number and click on the next button as below. Tesco mobile limited is authorised and regulated by the financial conduct authority for its credit offering under registration number 723698. Is my phone in warranty. You can confirm our registration on the fca s website.

B if the problem continues try your sim card into a different tesco mobile or unlocked phone. Plus you can win 100 of tesco vouchers in our monthly prize draw just for logging in. Next click on the join my tesco mobile button you will then be prompted to enter your mobile telephone number. You will need extra settings if you have just moved to tesco mobile or if you have moved your sim card to another phone.

Apple devices bought from 1st january 2020 come with a warranty for 12 months. You can log onto your my tesco mobile account at any time to see your most recent bill top up amount to check the latest balance on your allowances or to review your usage. Your imei is a 15 digit number unique to your device. Click here to be redirected to our partner site for sending settings.

A take it out of your device and clean it with a dry cloth. The next screen presented will ask you to enter the code that was sent to your tesco mobile number it can take up to 1 minute for the text message to get to your phone.